How to Query ACCS Certificates/Determinations

In the event a Certificate was created for a child and is saved with CCSS but is not displaying in Xap, users now have the opportunity to query the CCSS before they create a new one. This is necessary if an ACCS application was submitted through PRODA rather than Xap.

In order to view existing certificates/determinations or query the missing certificates/determination, follow the steps below.

Step 1: Click the CCSS icon from the left-hand side menu.

Step 2: Click on the ACCS Wellbeing Icon from the available CCSS interfaces.

Step 3: Click on the Q icon, which represents the 'query operations' action throughout the Xap platform.

Step 4: Complete the provider and service details. Also enter the query parameters.

**Step 5: ** Click on the query CCSS to query certificates/determinations.

This will update the existing certificates/determinations as well as query the missing certificates. All queried certificates/determinations will appear on the listing screen.

Updated on: 04/12/2020