Articles on: Families Module

How to Remove a Nominee from a Family Account

How to Remove a Nominee from a Family Account


This article will assist you in removing a nominee from a family account.


In some instances you may need to remove a nominee if they are no longer required as an emergency contact. To remove a nominee from a guardian account, please follow the below steps.


  1. Navigate to the Families Screen




  1. Locate and select the Family account




  1. Navigate to the Nominees Section




  1. Select the three dot menu next to the nominee you wish to remove


  1. Select Remove From Family and Confirm Remove






This will remove this nominee from the family account permanently.


For further assistance please contact our support team on support@xap.com.au or 1300 543 792




Updated on: 07/01/2022

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