NSW OSHC's - BASC Voucher Program

NSW - BASC Voucher Program

This article will assist you with understanding and applying the NSW $500.00 BASC Voucher within the Xap program.

Overview

The BASC Voucher Program is an exciting initiative, which offers families a $500 voucher per child to support the cost of accessing BASC services.

Vouchers that you accept will be validated and reimbursed to your services by the NSW Government. The voucher is to be used to cover the cost of the parent gap fee under the Child Care Subsidy.

About the Voucher

Families with children aged 4 to 13 years that attend a Primary School in NSW can receive a $500 voucher per child to reduce the out-of-pocket costs of before and after school care.

This includes children who are starting Kindergarten in 2022.

Key Dates

You can apply for a voucher from 28 February to 30 September 2022.
Eligible before and after school care providers can register for the program from 9 February to 30 September 2022.
Vouchers can be redeemed with a before and after school care provider from 28 February to 31 December 2022. Voucher credit can be used for services until 30 June 2023.

What do Services need to do?

You will need to register for to be eligible for this voucher.

To register see Provider Registering - BASC Voucher Program

Note: You will need to register for the program from 9 February to 30 September 2022.

After you have submitted your application for registration, you will be contacted to advise of approval and the following steps to prepare for the program.

Download the Service NSW for Business APP

Contact Information

If you have any questions regarding this program you can find further information by:

Visit the NSW Website - BASC Voucher program
Contact the BASC team at bascreform@det.nsw.edu.au
Contact the BASC Team on 1300 244 145.

What do Families need to do?

Families can claim the voucher from Service NSW between 28 February and 30 September 2022, and must redeem the voucher at a participating before and after school care service by 31 December 2022.

Claim the voucher from 28 February via the Service NSW app on their smartphone device, or by following the verification steps as outlined on the Service NSW website: https://www.service.nsw.gov.au/basc-voucher.

FAQ's

What Care Type is this applicable for?

A: The BASC Voucher program is for **OSHC **Care types, and can be applied to Families GAP's if their child attends a Primary School in NSW and is aged 4yrs - 13yrs. This includes the sub-care types of:

Before School Care
After School Care
Vacation Care

When can I redeem the vouchers?

A: A voucher can be:

Redeemed from 28th February to 31st December 2022 (voucher credit can be used for services until 30 June 2023)
Used for services offered on any weekday during the school term, or on days of the week when vacation care is provided during the redemption period.

How do families claim the vouchers?

A: * Families can claim the voucher from Service NSW between 28 February and 30 September 2022, and must redeem the voucher at a participating before and after school care service by 31 December 2022.

Claim the voucher from 28 February via the Service NSW app on your smartphone device, or by following the verification steps as outlined on the Service NSW website: https://www.service.nsw.gov.au/basc-voucher.

How do families redeem these vouchers?

A: To redeem the voucher, your before and after school care service provider must be approved to participate in the BASC Voucher program with Service NSW and the Department of Education.

When will families be able to redeem the voucher?

Families can apply for the vouchers from 28 February 2022 via the Service NSW app, online or at a local Service NSW Centre.
Families will have until 30 September to claim the voucher via Service NSW, and must redeem the voucher with their before and after school care provider by 31 December 2022.

How do Before and After School Care providers scan vouchers?

Vouchers can be scanned with a mobile device or tablet using the MyService NSW Business App.
Unique, single use codes will be issued for each voucher and can be entered manually via the MyService NSW Business App.

Is there a non-digital offering? How do families access this?

Families who choose not to apply digitally are able to apply for their voucher at a local Service NSW Centre or Mobile Service Centre.
Upon successful application, families will be offered the opportunity to print their vouchers.

What happens when care is shared between separated parents?

Under the Program, only one voucher can be issued for each child.
This means that the first parent to apply for the voucher is the parent who will be issued the voucher for that child, and the Govt encourage parents to come to an agreement in relation to how to use the voucher in their circumstances.

Who can I speak to for more information?

If you have any questions, please reach out to the BASC team at bascreform@det.nsw.edu.au or on 1300 244 145.

If you're approved as a before and after school care provider, you'll be able to accept and redeem vouchers through the Android - Service NSW for Business App. or Apple - Service NSW for Business App.

For full information regarding NSW COVID-19 Information see: Help Page - COVID-19 - NSW Information

Updated on: 16/02/2022

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