Articles on: Families Module

Removing a Manual Tag

Tags are unique labels you can add to family records to help you search, sort, categorise, filter, and segment information more efficiently.

Tag's can either be:

Heading	Description	Actions
System	Xap Default Tag's, unable to be edited/archived	Automatically applied by Xap e.g. Child YES for Asthma = Asthma Tag applied
Userdefined	Tag created by the service.	Manually applied by the service as required eg. Family on Payment Plan

Tag's will only need to be manually removed if they are a service (user defined) Tag.

Note: Xap's system Tag's will be automatically removed if the child no longer meets the requirement. eg. Child had YES for custody orders, this is now set to NO, Custody order tag will be automatically removed

Removing a Tag

Tag's can be removed directly from e.g. Family/ Child

Select the Families screen
Select Family, Guardian or Children Tab
Refine by using Search or Filters
Select the 3-dot menu
Select Add/Edit Tag

Select the x next to the Tag to be removed
Select Save

To assist you further with Tag's see: Managing Tag's

Updated on: 16/01/2026

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