Articles on: CCSS Module

Return Fee Reduction

The Return fee reduction module allows you to refund directly to CCSS any fee reductions that have not been or you are unable to pass on directly to the family as they have left the centre and you are no longer able to contact them.

We recommend that you contact CCSS prior to creating a return fee reduction, to determine how much should be returned.

This module allows you to select a given attendance and child and submit a request the return of the entitlement (CCSS, ACCS) associated with that session.

The maximum amount that can be return is equal to the total amount of entitlement attached to that session.

Creating a Return Fee Reduction

Select the CCS details screen
Select Return Fee Reduction

The Return Fee Reduction screen will display any prior fee reduction information and records.

Select the Green + add button

Add in the relevant information for that child for the week to pass the fee reduction back for:

Total fee reduction = Amount passed on + Amount not passed on
Amount passed on = Amount the service is keeping i.e. Only that amount is passed on to parent.
Amount not passed on = Amount the service is paying back i.e. Amount that cannot be passed on to the parent and service is paying back to Gov.

Select submit to CCSS

Note: The amounts cannot exceed the CCS that was originally paid for the child for the selected week. The account balance will not be adjusted until the return fee reduction claim has been processed and queried back into Xap.

Querying a prior submitted Fee Reduction

Once a return fee reduction has been submitted to CCS for processing, this will need to be queried back into Xap to update the child's account balance for the impacted week.

From the Return Fee Reduction screen select Q to query any submitted claims.

Add in the relevant information
Select Query CCSS

Viewing a finalised return Fee Reduction

Select the 3 dot menu next to the claim
Select View from the drop-down menu

Return Fee Reduction details

Adjustments once queried and finalised will display:

Statement - will update to the new amounts of CCS applied.
Next invoice (once queried & finalised) - will show the CCS adjustments for each of the selected weeks.
CCS Cleared Payments report - will display each of the weeks that have been adjusted within the Previous Period Booking Fee and Adjustments section

Sub Trans Code - CCS Returned Fee Reduction
Clearing Reason - Automatic Clearing (OFFSET)

Updated on: 22/11/2024

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