Sending Individual Custom Push Notifications

This article will assist you with sending Bulk Custom Push Notifications to Families at your Service.

Overview

Push Notifications can be sent out by the Service to Families to view via the Web Portal for Guardians or the Xap Smile APP.

Note if you would like to send Push Notifications in Bulk see: Bulk Push Notifications

Push Notifications can be sent from:

Families Screen

Families Tab
Guardians Tab
Children Tab

Bookings & Attendances Screen

Rolls Tab
Bookings Tab

Payments & Billing Screen

Accounts Tab

Sending an Individual Push Notification

In this example we are sending a notification to a family regarding Medication.

Select the Families Screen
Select the Children Tab

Search on the name of the child
Select Search
Select 3 Dot Menu
Select Send Push Notification

Note: Filters can be used to refine the information, eg. Rooms, Sessions/Fees, Child Status or even if you are in Enterprise mode to select a Service. see How To Use The Filter/Search? (Booking & Attendance)

Add in the Title of the Message
Add in the Message to be sent
Select Send Notification

Family viewing Push Notification via Web Portal

Select **Notifications bell ** icon to view any Notifications from the Service.
Read the required notification

Family View of Push Notification via Xap Smile APP

Select the Notifications bell icon to view any notifications from the Service.
Read the required notification

Note: The Family will also receive a Xap Smile Notification on the device the APP is installed on to prompt them to view the notification.

Updated on: 13/01/2022

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