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What time do Xap automations run?


What time do Xap automations run?

Xap has automated many of the time-consuming tasks that are manual in other software products. This guide outlines some of those automations and the schedules that they run on.Users can also manually query CCSS interfaces, so they maintain control in the scenarios where they cannot wait until the next scheduled process to run.


NOTE This is AEDT Time (VIC/NSW/TAS)


Financial Automations

Automation

Details

Schedule

Account Payment Submissions

Submission of Guardian Account payments through the payment gateway on their scheduled weekly cycle and day

Daily - 7:00AM & 1:00PM

Account Payment Retrieval

Retrieval of previously submitted scheduled payments and BPay transactions

Daily - 9:00PM

Credit Card Nearing Expiry

Credit Card Nearing Expiry Notification/Email

Wednesday - 5:00 PM, Saturday - 5:00 PM

Credit Card Expired

Credit Card Expired Notification/Email

Wednesday - 5:00 PM, Saturday - 5:00 PM

Direct Debit Reminder Email

Reminder emails for Guardians regarding upcoming scheduled Direct Debit Payments

Daily - 7:30PM

Invoice Due Reminder Email

Reminder emails for Guardians their Invoice is Overdue

Daily - 7:30PM

Invoice Generated

Estimate booking fee, and generate invoice for payment accounts, email sent to Guardians

Daily - 2:30AM

Invoice Settlement

Processing of received scheduled payments and allocating against Invoice as Paid or Partially Paid

Daily - 9:00AM

Paychoice Transaction Summary Email

Reminder emails for Guardians their Invoice is Overdue

Daily - 7:30PM

Update Credit Card Expiry Flag

Automatic Notification to Guardians of Expired CC details

Daily - 9:00PM

Update Payment Method from Fixed to GAP

Update Payment Method from Fix recurring To Gap when end date comes

Daily - 10:00PM


CCS Automations

Automation

Details

Schedule

Ccs payment settlement

Settle CCS payments to the statement

Daily - 8:30 PM

Prior period adjustments

Send notification for enrolment failure.

Saturday - 9:00AM

Query session reports from CCS

Query session reports from ccs to get updated status.

Tuesday - 9:00AM

Query ACCS Certificate and Determination

Query ACCS Certificate/Determination

Sunday - 1:00 AM

Query CCS payment for service

Query CCS Payment information for the Service

Daily 7:00 PM

Query Debt from DHS

Query Debt details from DHS

Sunday - 4:30 PM

Query enrolment notice

Query enrolment notice and send email for ceased enrolment

Daily - 9:30 PM

Query entitlement for service

Query entitlement for each enrolment for service

Daily - 7:30 PM

Query Notifications and Correspondences

Query Notifications and Correspondences from DHS (CCS Messages)

Sunday - 5:00 PM

Query Session Report Subsidy

Query Session Report Subsidy

Daily - 9:00 PM

Reset CCS Settlement

Reset Ccs estimation where ccs payment is not received after given timeframe

Thursday - 10:30PM, Sunday - 6:00 PM

Reminder for device expiry

Send notification to Centre's their PRODA device is about to expire.

Sunday - 3:30 PM

Send ACCS Certificate and Determination notifications

Send ACCS Certificate/Determination Notification.

Every Saturday - 1:00 AM

Submit session reports automatically

Auto submit session reports to DHS based on settings

Friday - 10:30PM, Saturday - 3:00PM, Sunday - 3:00PM, Monday - 10:00PM

Send Notification for enrolment failure

Send notification for enrolment failure to Service

Daily - 9:00AM

Session Report create from system

Generate session report from system.

Every second day - 5:00AM & Friday - 5:00AM & 8:30PM

Submit Enrolment Notice to CCS

Query session reports from ccs to get updated status.

Daily - 5:00AM

Submit vacancy details to CCS

Submit vacancy details to ccs which required to submit every week

Thursday & Friday - 6:00AM

Wwcc Expiry Reminder

Wwcc Expiry Reminder for Personnel

Sunday - 4:00 PM

Zero Subsidy Settlement

Revert all ccs from statement if child did not get any subsidy for that session report.

Daily - 10:00 PM


Other Automations


Automation

Details

Schedule

Attachment Expiry

Notification and Actions required notification for Attachment expiring in the next 14 days

Daily 8:00 PM

Extend Bookings

Extend the bookings based on the enrollment pattern match if extend booking flag is enabled in the booking configuration

Sunday - 10:00 AM

Free QLD Gov Grant payments

QLD Kindy Automated Payment & Settlement

Daily 8:00 PM

Medication Expiry Event

Notification and Actions required notification for Medications expiring in the next 14 days

Daily - 7:00 PM

Notification for Pending Guardian Declaration

Notification sent to Guardian regarding declarations requiring signing

Saturday - 2:00PM

Update child and family status

Update status of family and child based on bookings

Saturday - 2:00 PM

Waitlist offer expiry

Generate expired offer email and status

Daily - 2:00AM

Xap Analytic reporting

Xap’s analytic reporting refreshes every three hours, with the first sync starting at 3:00am.

Every 3hours


Updated on: 20/03/2026

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