Articles on: Discounts

Discount Management Dashboard Report

The Discount Management Dashboard Report, gives you a clear overview of all discounts created or applied to your service, helping you stay ahead of upcoming CCS reporting changes.

And is designed to help services review current discount patterns and confidently choose the most appropriate Fee or GAP Discount type in preparation for CCS updates.

With this report, you’ll be able to view:

Created Fee Discounts
Applied GAP Discounts per child/family
Applied Fee Discounts per child/family
A summary of all discounts and their details

All reports are available via the Xap Analytics screen. For full details on managing and filtering reports via Xap Analytics see: Xap Analytics screen overview.

The report is broken into 2 tabs:

Discount Analysis - allows you to view & filter on all discounts for your service/s
Discount Setup - Provides you with all discount details whether pre or post discount release.

For further information regarding Discounts see: Help Page - Managing Discounts in Xap

Discount Analysis Tab

The Discount Analysis tab, allows you to filter and view all discounts for your service/s.

Section 1: Key Filters:

Heading	Description
Discount Method	All Discounts, Direct (directly applied to bookings by Amount/Percentage or Code), Rule-based (automatically applied based on rule filters)
Discount Type	All Discounts or filter on Gap (prescribed) or Fee (non-prescribed)

Section 2: Discounts Summary

Heading	Description
First and Last Booking	The earliest and most recent bookings recorded for the child within the selected period.
Weeks in Range	The number of weeks between the child's first and last bookings within the selected period.
Total Bookings	The number of bookings where a discount was applied
% with Discounts	The percentage of Total Bookings where a discount was applied. Computed as (Discounted Bookings / Total Bookings) * 100
Fee-Discounted Bookings	The number of bookings where a fee discount was applied.
Gap-Discounted Bookings	The number of bookings where a gap discount was applied.
Bookings with Both	The number of bookings where both gap and fee discounts were applied.
Fee Discount Range	The range of fee discounts applied to the child.
Most Frequent Fee Discount	The fee discount value that appears most often among all Fee-Discounted Bookings in the selected time period.
Total Fee Discount	The cumulative sum of all fee discounts applied across Fee-Discounted Bookings.
Directly Applied Gap Discount Range	The range of gap fee waivers (pre-discount changes) that were directly applied to bookings.
Most Frequent Directly Applied Gap Discount (%)	The gap discount percentage that was most commonly applied directly to bookings in the selected time period.

Section 3: Booking Mix by Discount Type

The bar chart displays a further breakdown of any discounts that have been applied for a period, either, day, week or month.

Section 4: Discounted Booking Details

Special notes for prior to release vs post release.

Heading	Description
Discount Name	Gap Fee Waivers (pre-discount changes) will display with a *, any new Discounts created with the Fee/Gap Categories selected will display the full name
Applied Amount	Gap Fee Waivers (pre-discount changes) do not store the applied amount, so the corresponding values in the Applied Amount column will appear as null. New Discounts created with the Fee/Gap Categories selected will display the full applied amount.

Discount Setup Tab

The Discount Setup report provides you with all Discounts that have been created for your Service/s.

The report will display:

Discount names
Eligible Dates
Type of Discount
Codes if applicable

Important columns to note:

Column name	Description
Discount Name	Name of Discount
Description	Description of Discount - will be displayed on Invoices & Statements
Bookings From and To	Bookings that have the selected discount applied
Discount Type	Type of Discount e.g. Weekly by Session count, By Code etc.
Status	Archived, Active, Expired
Code	Noted code to be used to apply Discount
Code From and To	Code valid date range
Mode	% or $ value discount
Discount amount	% or $ value to discount by

Discount Setups created pre-Discount changes do not have a Discount Type distinction. Since they are known to function as Fee Discounts, the type is defaulted to Fee. To help identify that these discounts were created prior to the discount changes, their names are prefixed with “**”.

For more information regarding Discounts within Xap see: Help Page - Managing Discounts within Xap

Updated on: 13/01/2026

Was this article helpful?

Thank you!