Guardian Portal login via Mobile Device
Guardian portal login via Mobile Device
This article will assist you with accessing the Guardian Web portal via a Mobile device.
Overview
If your Service uses the XAP program, you can use the Xap Smile APP to access your Account details. You can also access the Guardian portal via a web browser xap.rocks
If you would like to access your Account details via a Mobile device without the App.
- In a browser search on xap.rocks login
- Select Xap - All-in-one childcare management
- Add in your Email address
- Add in your secure Password
- Select Login
This will take you through to the Dashboard, allowing you to manage your Account on the device.
Selecting other Screens
To select another screen in the Guardian portal on your device.
- Select the 3 line menu option
- Select the screen you would like to view or manage the information for.
Dashboard Screen
The Dashboard provides you with:
- Items that require Action eg. Update Expired Documents
- View current booking information using the Calendar
- Current Account Balance
- Next Direct Debit Date and Amount (if this has been configured by your Centre and is your payment method)
- Pay Now - Ability to make a Direct Debit payment directly to the Centre (if this has been configured by your Centre)
- Quick Keys - Quick links to Help Guides & Videos
Timeline Screen
This screen will display:
Note: This will only be populated if this section is being utilised by your Service.- Observations linked to your Child
- Sleep/Sunscreen/Daily Food Tagging
- Activities eg. What we did today
Families Screen
The Family Summary Screen will display:
Summary
- Guardian/Nominee and Child Details - Allows you to manage their information
- Flagged Medical information
- Emails sent by the Centre
- Declarations
Payments & Billing
- View Statements & Invoices
- Add/Edit Payment Account details
- View CCSS entitlement details for your child/ren
Bookings
- View current Bookings & booking requests
- Mark your Child/ren absent
- Request Casual bookings
Child Summary
- View your Child/ren individually
- Manage their information eg. New Medical details
- View Individual Timeline details per child
Waitlist & Tours Screen
The Waitlist Screen will display:
- Current or previous Waitlist enquiries
- Creating new Waitlist requests eg. Change of Permanent Days, requesting care for a new child.
- Completing Enrolment form information for a Waitlisted child
- Accepting an Offer for a place at the Centre
Meal Plans
The Menu Plans screen will display
- Published Meal Plans from your Child's Centre
Medications & Incidents
The Medications & Incidents screen will display:
- Medications added by the Service for your child for you to Authorise
- Medications added by yourself for the Service to Administer
- Incident, Illness, Injury reports from the Service regarding your Child for you to Authorise
Notifications Screen
The Notifications Bell will display
- Changes made to your Account by the Centre
- Marking information made by the Centre for your child
- Actions required by yourself eg. Completing the Family Declaration
- Approved Casual bookings
You will then be able to view the notifications.
Access
The Access option allows you to:
- Switch between Centres if your are linked to the Guardian portal for more than 1.
- Set your default Centre
- Log out
Updated on: 11/05/2022
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