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How to view your Child's CCS Enrolment

How to view your Child's CCS Enrolment


For all Services connected to CCSS, each child is required to be actively connected with a CCSS Enrolment. Once the Service has created the CCSS Enrolment, you will be able to view this information via your Guardian Portal.


To view your CCSS Enrolment


  1. Log into your Guardian portal via your Computer or Device
  2. From the pop-out on the left hand side, select the Family Tab



  1. The Family screen will display all the information for your Account. To view the Enrolment details for your child/ren. Select the **name of the child **at the top of the screen.



  1. Then select the Enrolments Tab



  1. The Enrolments section will display the CCSS enrolment/s for your child. This will include:
  • Name of your Child
  • CCSS Enrolment ID
  • CRN holder
  • CCSS enrolment type eg: CWA (Complying Written Arrangement)
  • Enrolment Start Date and End Date
  • Enrolment Status eg: Confirmed, Pending, Ceased or Received
  • If your CWA (Complying Written Agreement) has been signed or is still pending




If there is a red warning, this means the Service is missing details to allow your CCSS Enrolment to be connected for entitlements to be applied to your Account.

By selecting the red warning you will able to see the missing details. In this example there is incomplete DOB and CRN details for the Guardian and the child. For a CWA enrolment type, this information is required to allow your Entitlements to be applied from your myGov.



  1. To view your child's CCSS enrolment information, select the 3 dots.
  2. Then select View



  1. The pop-out window will display all the details of your child's CCSS enrolment, including:
  • The Service Details
  • Enrolment start and End Date
  • CRN Holder
  • Enrolment Status
  • Number of Occurrences
  • Created Date
  • Last updated date



Scrolling further down displays:

  • Booking information - Casual or Routine weekly/fortnightly
  • Session times
  • Session fees
  • Status with CCSS



To view your CWA Agreement status


  1. Select the 3 dots
  2. If the drop down displays "Acknowledge CWA Enrolment" the CWA between yourself and the Service for this child hasn't been signed. Select the option of Acknowledge CWA Enrolment


  1. The CWA will display:
  • The Service Details
  • Enrolment start and End Date
  • CRN Holder
  • Enrolment Status
  • Number of Occurrences
  • Created Date
  • Last updated date


Scrolling down displays:

  • Booking information - Casual or Routine weekly/fortnightly
  • Session times
  • Session fees
  • Status with CCSS

  1. To sign the CWA select the option of Acknowledge CWA on the bottom right hand side.


To assist you further with this process, you can view the Guardian video through the Guardian University - How to View your child's Enrolment


Updated on: 02/11/2021

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