Articles on: Medication & Incidents

Incident - Service recording an Illness

Incident - Service Recording an Illness


This article will assist you with viewing and recording an Illness that occurred for a Child at your Service.




Overview


The Medications & Incidents Screen allows you to:


  • Note Medications that have been administered to the Children
  • Record Guardian Authorisation signatures
  • Send Notifications of administered medications to Guardians
  • View Prior Medication forms
  • Create Injury Incident/Traumas & Illness Records
  • Record, Guardian, Staff & Witness signatures


Recording an Illness


  1. Select the Medication & Incident Screen
  2. Select the Incidents Tab



  1. Select the Green + Add button



  1. If you are in Enterprise/multi-centre view, select the Service name. If you are in single Centre view the Service name will automatically be selected.
  2. Select Illness



  1. Use the Filters to search on the child. Filters include:

a) Keyword - Name of child

b) Date of Attendance

c) Room name

d) Session/Fee child is booked under

e) Attendance status eg. Signed in/out/absent or pending



  1. Select the name of the child
  2. Select Next



Completing the details of the Illness


Complete the details of the Illness including:


  1. Illness Type
  • Allergic Reaction (Not Anaphylaxis)
  • Cold and Flu
  • Conjunctivitis (Pink Eye)
  • Diarrhea
  • Headaches
  • High Temperature
  • Infectious disease (incl Gastrointestinal)
  • Mononucleosis
  • Ouchie
  • Poisoning
  • Rash
  • Respiratory
  • Seizure/unconscious/convulsion
  • Sprain/Swelling
  • Stomach Aches
  1. Circumstances surrounding the illness, including apparent symptoms
  2. Location of illness
  3. Time Illness occurred
  4. Is the illness life threatening - select Yes or No
  5. Select Next





Noting the Injuries


This section allows you to record the type and location of any injuries


  1. Are there any visible injuries?

If No > select Next




If Yes

  1. Select Illness Type





  1. Indicate where the injury occurred by clicking onto the diagram, this includes front and back options.
  2. Select Done once injury type has been selected



  1. Add More - Can be selected if the child has a different type of injury eg. Abrasion/Scrape & Cut/Open wound. If so repeat the process from Step 10 - 12.
  2. Select **Next **once all Injuries have been documented.




Action Taken


This section allows you to:


  • Add in details of action taken.
  • Advise if medical attention was required.
  • Add any steps the Service may need to take to prevent this occurring again.


  1. Add in the details of actions taken
  2. Select Yes or No if medical attention was sought from a registered practitioner or hospital

If Yes add in further details

  1. Select Yes or No if any attempts are required to be taken to prevent or minimise this type of injury in the future.

If Yes add in further details

  1. Select Next





Staff & Witness Details


This section allows you to:


  • Assign the Staff member completing the Incident report.
  • Assign the Staff Witness details and obtain their Signature.
  • Set the Date and Time the report is being completed.


  1. Staff Name - Select the Staff members name who is completing the incident report.
  2. Set the Date & Time the report is being completed.
  3. Witness Name - Select the Staff Member who witnessed the incident and is confirming the details of the Incident report are correct.
  4. Witness can sign the Incident Report.
  5. Select Next



Parent Acknowledgement and Manager Details


  1. Manager Name - Select the name of the Manager that has been notified about the Injury.
  2. Mode of Conduct - How the Manager was notified
  • Email
  • Face to Face
  • Notification
  • Phone
  1. Date and Time of Contact
  2. Add Manager - Allows another Managers name to be selected for notification.





Sign Now

Sign Now - Allows the Guardian to sign the Injury report at the time if they were at the Service.


  1. Select Sign Now
  2. Select the Parent/Guardian who is signing the Injury report
  3. Select the Mode of Contact
  • Email
  • Face to Face
  • Notification
  • Phone
  1. Add the Date and Time of Contact with the Guardian
  2. Select Next




Notify


This option allows the Service to send a notification to the Guardians to view the Injury report via the Web Portal for Guardians & Carers.


  1. Select Notify
  2. Select the Parent/Guardian name/s to send the notification to.
  3. Select the Date and Time the Notification is being sent
  4. Select Next





Manager's Decision


This option allows the Educators to send the Injury report to the Manager eg. Director to sign before it's sent to Guardians. The Manager will then send the Injury report to the Guardians to acknowledge.


  1. Select Managers Decision
  2. Add Notes to the Manager regarding the report
  3. Select Next




Review


This section allows you to review the completed injury report information.


  1. Save as Draft - Allows you to save the report if information is still being completed
  2. Post - Posts the completed Injury report


Note: If you have selected Managers Decision select DRAFT as selecting POST will post the completed Incident Report to the Guardians to view.




To assist you further with managing Medication & Incidents see the Help Page - Medication & Incidents.


Updated on: 20/10/2021

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