Articles on: Waiting List Module

Lead CRM & Waitlist Emails

Xap will send out automatic emails to the Service/Organisation as well as Guardians during the Lead/Tour and Waiting list process.

Note: If you would like to send further emails to your Families during this process, they will need to be manually sent. see: Managing Email Templates

Below are the Automated Emails that are sent to the Service and Guardians.

Service

Guardians

To assist you further with managing Leads & Waiting Lists see: Help Page - Lead CRM & Managing Waitlists Guides & Videos

Updated on: 29/04/2026

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