Articles on: Booking, Attendance & Session reports

Managing a Swap Day

This article will assist you with managing a Swap Day for a child.

Overview

Swap days can be managed by the Service on a case by case basis.

Swap days could be either:

A Casual once off Change
A permanent change of days

If this is a permanent change see: Bookings & Attendances - Managing Changes to Recurring Bookings

Managing a Swap Day - Casual Booking Rates

This is the process if a child is eg.

Normally attending on the Monday, Wednesday and Friday.

Due to a public holiday the Service offers to swap the Monday (no charge to be applied) to the Thursday.

The Service wants to charge a Casual Fee for the Wednesday.

Select the Bookings & Attendances Screen
Select the Bookings Screen
Search on the Child name and Date
Select Search

Select the 3 dot menu
Select Delete from the drop-down

Select Confirm to confirm the deleted day.

The Casual Day can be added for the Thursday by:

Select the Green + Add button

If you are in Enterprise mode, select the Service name (if you are in Centre Mode the centre name will automatically be displayed)
Select the name of the Child
Select the Care Type
Select the CCSS Arrangement Type
Select the Booking type as Casual
Select the Date for the Casual Session
Select the Room name
Select the Session name
Select Save

Note: Casual Fees will apply if this has been configured for your Service.

Managing a Swap Day - Casual Booking Rates

######This is the process if a child is eg.

Normally attending on the Monday, Wednesday and Friday.

Due to a public holiday the Service offers to swap the Monday (no charge to be applied) to the Thursday.

The Service does NOT want to charge a Casual Fee for the Wednesday.

Select the Bookings & Attendances Screen
Select the Bookings Screen
Search on the Child name and Date
Select Search

Select the 3 dot menu
Select Delete from the drop-down

Select Confirm to confirm the deleted day.

The Casual (No surcharge day) can be added by:

Select the Green + Add button

If you are in Enterprise mode, select the Service name (if you are in Centre Mode the Centre name will automatically be displayed)
Select the name of the Child
Select the Care Type
Select the CCSS Arrangement Type
Select the Booking type as Weekly
Select the Start Date and End Date for the Swap Session

Note: As this is a temporary change, put the Monday Start date for the week of the swap and the Sunday of the same week as the end date. This will ensure this is only a casual change not a permanent recurring change.

Select the Day of the week for the swap day
Select the Room name
Select the Session name
Select the option of Update the Overlapping Bookings
Select Save

Updated on: 31/05/2021

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