Articles on: Waiting List Module

Setting up & Configuring the Waitlist Module for your Centre

Wait-list & Enrolment form settings can be configured either at organisation, provider or centre level. These settings include general settings, EOI/Enrolment form settings and notifications settings. Find out how to configure each form below!

Items:

Configuring your Waitlist settings - Organisation, Provider, Centre Level
Waitlist Settings
Enabling Waitlist Payments
Enabling Bond Payments

Configuring your Waitlist settings - Organisation, Provider, Centre Level

The Waitlist configuration can be set to Organisation, Provider or Centre level.
This setting then dictates the enrolment form.

Level	Enrolment Form	Waitlist Configuration	URL
Organisation Level	1 Enrolment form for all Centres under the Organisation	1 Waitlist Configuration setup and setting	1 URL for Waitlist Enquiries for the Organisation
Provider Level	1 Enrolment form for all Centres under each Provider for your Organisation	Waitlist Configuration setup and setting per Provider for your Organisation.	1 URL for Waitlist Enquiries for each Provider
Centre Level	Individual Enrolment form for each Centre.	Individual Waitlist Configuration setup and setting.	Individual URL's for Waitlist Enquiries for each Centre.

Note: This configuration determines your enrolment form setting

Select the Settings icon from the menu bar
Select the 'Waitlist Configuration icon

Select Edit

Choose your Configuration level
Add in Google Analytics Tag details if applicable
Select Save

Waitlist Settings

Select the Organisation, Provider or Centre to configure the settings for.
Select Edit

General Settings

Depending on your Configuration level, this will change your setup as below:

Organisation Level Configuration
You can then set how the Families will enquire for your Organisation.

Waitlist will be managed:

Centrally at Organisation Level

This allows the Family to enquire for your Organisation and select 1 or more Centres for their enquiry.

Locally at Individual Centre Level

This allows the Family to enquire for your Organisation and send through 1 enquiry Per Centre.

Provider Level Configuration

You can then set how the Families will enquire for Centres per Provider linked to your Organisation.

Waitlist will be managed:

Centrally at Provider Level

This allows the Family to enquire for your Provider and select 1 or more Centres for their enquiry.

Locally at Individual Centre Level

This allows the Family to enquire for your Provider and send through 1 enquiry Per Centre.

Centre Level Configuration

You can then set how the Families will enquire for Centres per Provider linked to your Organisation.

Waitlist will be managed:

This will default to the Centre name only.
This option will provide you with an individual URL per Centre to add onto your website.

Services available for applications

Select the Centre/s you would like to be displayed on your website for Families to send through enquiries for.

Note: This will only display if you have configured your settings for Organisation or Provider Level.

Select how many of your Services your Families can select per enquiry.

Complete the rest of your Waitlist Settings, then select Save

For more information please browse our other help documents, or call Xap on 1300 543 792.

Updated on: 16/09/2026

Was this article helpful?

Thank you!