Articles on: Portal for Guardians & Carers & Xap Smile App

Smile App - Authorising Medication Administered by the Service

This article will assist you with viewing and authorising medication that has been administered by the Service for your child.

Overview

The Smile App for Guardians & Carers allows you to authorise administered medication to your child by the Service. You will receive a notification that a New Medication Request has been added for your child.

Viewing the Notification

Log into the Smile APP

Select the Bell icon

Any new Notifications will be displayed. The New Medication Request will display:

Staff members name who created the Medication report
Name of your child that the Medication was for
Actions required by you eg. View and Acknowledge
Date and time the Report was created

Viewing the Medication

You can view the Medication report in 2 ways:

via the Notification message or
via the Medication & Incidents Screen

via the Notifications Message screen

Select the Medication Notification message

You will be directed to the selected Medication report. This will allow you to:

View the time it was administered by staff
The dosage amount. eg. 2.5mls
The way the dosage was administered eg. oral
Any notes the staff may have added

Show More to view further details

Select Authorise to approve the Medication or Reject.

Select to Authorise this Medication

via the Medication & Incidents screen

Select the 3 line menu icon

Select the Medications & Incidents Option

You will be directed to the Medications & Incidents Screen, to the Medications Tab

If you would like to view the information first:

Select the name of your child for the required Medication report.

This will follow the process as per viewing via the Notifications bell.

To Authorise straight away:

Select the Authorise option.

Select Authorised Guardian

Select the Guardian who is Authorising/Signing the report.

Select the Guardian Signature section

Sign the report
Select Use

Select Submit

The Service will receive a notification regarding the medication report being acknowledged.

You will be able to view the Medication statuses:

Pending - Medication hasn't been administered by the Service
Administered - The Medication has been administered by the Service
Not Administered - The Medication has not been administered by the Service

To assist you further with Medication & Incidents see: Help Page for Guardians & Carers.

Updated on: 14/02/2024

Was this article helpful?

Thank you!