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Smile App - Requesting Medication to be Administered

Smile App - Requesting Medication to be Administered


This article will assist you with requesting Medication to be administered by the Service for your child.


Overview


The Smile App for Guardians & Carers allows you to send through a request for Medication to be administered to your child by the Service.


Requesting Medication


  1. Log into the Smile APP



  1. Select the 3 line menu icon


  1. Select the Medications & Incidents Option



  1. Select the Medications Tab
  2. Select the Green + Add button


  1. Select the Child the medication is to be administered to



  1. Select the Medication Type
  • Prescribed - You will be prompted to upload a copy of the script (mandatory field)
  • Non-Prescribed - eg. Panadol


  1. If Prescribed, upload the attachment
  2. For both Prescribed and Non-Prescribed add in the Medication name
  3. Add in the Medication Expiry
  4. Add in the Dosage eg. 0.5ml
  5. Add in Mode of Medication
  • Inhalation (breathed in through mouth or nose) eg Asthma Puffer
  • Injection (Injected into Vein)
  • Nasal (given into the nose by Spray or Pump)
  • Opthalmic (given into the eye by drops, gel or ointment)



  1. Add in Dosage Time
  2. Add Dose Time- This allows you to add in additional multiple times for the medication to be administered eg. 8:30am, 12:30pm, 4.30pm
  3. Repeat options
  • Never - Select the Date the medication is to be administered
  • Daily - Will repeat display as a required medication each day the child is booked to attend
  • Select the Start and End Dates for the period the medication is to be administered for


Note: This will only display as a required medication for the days your child is booked in to attend the Service.
  1. Last Administered By - Staff members name
  2. Last Administered Date - Date medication was administered
Note: This will only populate once the Service has marked the medication as administered.



  1. Notes - Notes from the Service or notes you may like to add in to tell the Service.
  2. Authoriser (Guardian) - Select the Guardian name for your Child who is completing the Medication request
  3. Guardian Signature - Sign the Medication request
  4. Do you wish to notify a specific Staff Member
  • No - This will be a General Notification to all Staff at the Service
  • Yes - Allows you to select the staff members to be notified of the required medication.
  1. Select Submit




The Service will receive a notification regarding the medication request.


You will be able to view the Medication statuses:


  • Pending - Medication hasn't been administered by the Service
  • Administered - The Medication has been administered by the Service
  • Not Administered - The Medication has not been administered by the Service





To assist you further with this process see the Video link: Requesting Medication to be Administered.

Updated on: 14/02/2024

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