Switching accounts for Centre Staff who are Guardians
Switching accounts for Centre Staff who are Guardians
This article will assist you with switching between Service and Guardian mode if you are a Staff member and also a Guardian for Xap AND are using the same email address.
Overview
Usernames are based on email addresses - if you have two different user roles (eg. Staff and Guardian) and use the same email address, you will need to switch your views to access the information that you would like to see.
Scenario
Linda Lawton is a Staff Member at Giraffe Child Care Centre that uses Xap.
Service: Giraffe Child Care Centre
User: Staff Member
Email Address: linda.lawton@mailinator.com
Megan is also a Guardian at Giraffe Child Care that uses Giraffe Child Care Centre.
Service: Giraffe Child Care Centre
User: Guardian
Email Address: linda.lawton@mailinator.com
Logging in
To log into Xap Linda uses the link xap.rocks
- Add in your email address
- Add in your secure password
- Select Log In
This will take you into Xap viewing your Initial permissions.
For example ____
A. You activated your Guardian Xap access before your Staff Member Access, you will be taken to the Guardian Web Portal.
B. You activated your Staff Member Xap access before your Guardian Access, you will be taken to the Xap program.
Switching from Service view to Guardian View
If you would like to switch your view eg. Staff to Guardian:
- Select your Service name on the top right-hand side.
- Select Guardian Access from the drop-down menu
You will now be able to view and manage your Family Account details
Switching from Guardian View to Service view
If you would like to switch your view eg. Guardian to Staff view:
- Select your Service name on the top right-hand side.
- Select Centre Access from the drop-down menu
You will now be able to view and manage your Service details
Setting your Default view
If you would like to set your Default Xap view:
- Select your Service name on the top right-hand side.
- Select Change Login Preference from the drop-down menu
- Select your preferred default access level
- Select Update Profile
Updated on: 20/02/2024
Thank you!