Articles on: Portal for Guardians & Carers & Xap Smile App

Web Portal for Guardians & Carers - Requesting bookings

Requesting bookings via the Web Portal for Guardians & Carers

This article will assist you with adding/ requesting recurring weekly/ fortnightly and casual bookings via the Web Portal for Guardians and Carers.

The process to request or add depends on how the Service has configured their settings. For further clarification please contact your child's Service.

Overview

The Web Portal will allow you to request/ add a recurring weekly/ fortnightly or casual booking for your child, dependent on your Service settings.

Requesting a Casual Booking

Select the Family Summary tab
Select the Bookings Tab
Select the Green + Button at the right of the screen

Select Your child from the drop down menu
Select the "Care Type" CBC (Centre Based Care) or Kindergarten Pre-School
Select Arrangement Type" eg: CWA for your child's CCS enrolment
Select **"Payment Account" **eg: the guardian responsible for the payment of fee's
Select "Casual" for a casual booking
Select "Booking Date" - this is the date you require the casual day request
Select "Room" for the room your child attends
Select "Session" for the session your child is to attend and be charged
Select "Discount" Yes or No if you require a discount to be applied (if this is known)
Select the "Tick Box" to agree to the booking terms (if this is not selected, you won't be able to request the booking)
Select "Save" to request your booking

Updated on: 14/02/2024

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