Articles on: Booking, Attendance & Session reports

Bookings & Attendance - Enrolments Screen

The Enrolments screen will assist you with viewing and correcting CCSS as well as Booking information for all Service Care Types.

The information located on this screen will assist CCSS Services as well as Non-CCSS Services for Booking details. For further Enrolment queries see: CCS Enrolment Management Dashboard Report

What information can be found on this screen.

The CCS Enrolments tab provides a detailed view of each child’s Child Care Subsidy (CCS) enrolment. It includes the current enrolment status, key enrolment details, and highlights any booking extender errors that may require attention.

Items:

Viewing Enrolments screen
Information found on the Enrolments Screen
CCSS Enrolment errors
Extend Booking Errors
Query CCS Enrolments

Booking Information for all Care Types

Bookings don’t match Session Reports

Count of all cases where bookings don’t match the session reports
Bookings deleted, session reports not withdrawn
Day added/removed, session report not varied accordingly
Selecting the opens a new tab filtered to required records on the bookings screen.

Viewing the Enrolments screen

To view the Enrolments screen.

Select the Bookings & Attendances screen from the left-hand menu
Select the Enrolments Tab from the top toolbar

Note: If you are in Enterprise/Multi-Centre View, you will need to select 1 Service at a time to view their information.

Information found on the Enrolments Screen

Section 1: Filters

Name	Description
Search	Allows you to search on a Child or Guardian
Centre	Select the Centre to view the details for (will automatically default to a Centre if you are logged into a single Centre)
Status	Allows you to refine the CCS Enrolment status view
Filter	Additional filter options to refine the information displayed on the screen

For a full breakdown of statuses see: CCS Enrolment Statuses

Section 2: Report Fields

Name	Description
Child Name/CCS Claimant	Name of the Child and Guardian linked to the Enrolment
Enrolment Period/Status	The CCSS Enrolment Date Range and Status with CCSS
Current Pattern	The current Booking pattern in the CCSS Enrolment for the child
Days	The Days, Fees and Times the Child is booked in for the selected week
Extend Booking Error	The Extend Bookings Scheduler Errors and Actions that are stopping the Booking from auto-extending.

Correcting Errors

CCSS Enrolment Errors

If the Enrolments screen has errors for Unsubmitted Sessions or Enrolments, they will need to be resolved to allow the sessions/enrolments to be submitted successfully.

To assist you further see: Help Page - CCSS Errors

Apply filter for unsubmitted status
Select the 3-dot icon next to the child
Select Edit from the drop-down menu

The child's CCS enrolment will display as below:

Resolve the Enrolment error e.g. Late Submission reason
Select Save & Send to CCS

Extend Booking Errors

If the Enrolments screen has extend booking errors, this means the child's bookings won't appear after the end dates. A new Booking pattern will need to be created.

To assist you with managing these errors see: Extend Booking Scheduler - Errors and Extend Booking Scheduler & Report

To manage the booking extender error.

Select the 3-dot icon next to the child
Select Extend Bookings - Extends the current booking pattern displayed. (Note this is only if the bookings have been corrected)

Select Save to extend the bookings

Select the 3-dot icon and select to Clear Extend Booking Error (Removes the displayed error from being displayed).

Query CCS Enrolment

If you would like to manually query a child's CCS Enrolment, this can also be managed via the Enrolments screen.

Note: Xap automatically queries the CCS Enrolment statuses daily - Enrolment notice - Daily 9:30pm, Entitlements - 7:30pm, see: Xap Automations

Select the 3-dot icon next to the child
Select Query CCSS

Select Query CCSS

Updated on: 15/07/2026

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