CCSS Sessions - Deleting a Submitted CCSS Attendance

This article will assist you with the process of deleting an attendance or attendances that have been submitted to CCSS for processing.

Overview

CCSS Service Providers are required to provide accurate Attendance record information for the Children who attend their Services.

Inaccurate reports can result in incorrect Child Care Subsidy and Additional Child Care Subsidy and affect the eligible individuals and children to whom the care relates.

Editing Days & Session/Fee information for a Submitted Attendance

If you have to make changes to the Child's Attendance, this can be managed via the Bookings & Attendances Screen within the Bookings Screen section.

These changes may be for:

• Adding a Casual Day/s of care
• Removing Day/s of Care
• Applying a Discount
• Removing a Discount
• Changing the Fee/Session or Room the Child attended

Deleting individual Day/s of Care

If the attendances for the child have been submitted to CCSS and you need to remove Casual Days, this will create an automatic VARY of the session reports for the child for the adjusted week.

This process is if you are still leaving days of attendance for the Child to be submitted.

Scenario

Ethan normally attends 3 days a week, Monday, Tuesday and Wednesday. However we are deleting the Wednesday off of the rolls just for 1 week.

3 Days of care were originally submitted to CCSS for processing, however now the days to be submitted and processed by CCSS is just for 2 days.

1. The Day/s that need to be deleted can be removed within:

• The Family under the Bookings Tab
• The Bookings & Attendances screen under the Bookings Tab

2. Within the Session Reports Screen, the Status of the Session report for that week will change from Submitted/Received/Processed to VARY
3. Submit the edited session manually or it will submit on the next Automatic Submission day.

Deleting ALL Days of Attendance after the Session Report has been submitted and CCS/ACCS has been received.

If you are deleting ALL Days of attendance for a child for a selected week, this will not cause a Vary as there is no information left to submit.

1. The Day/s that need to be deleted can be removed within:

• The Family under the Bookings Tab
• The Bookings & Attendances screen under the Bookings Tab

Within the Session Reports Screen under the Processed Session status filter

2. The Session Count SC will change to 0
3. The Status of the Session report for that week will remain as Processed
4. Select the 3 Dot menu next to the 0 Session Count week
5. Select Withdraw from the drop-down menu

6. Select the *Withdraw Reason
7. Add in the Reason for Late withdrawal (if applicable)
8. Select Confirm Withdraw from the drop-down menu

Bulk Withdraw

Other filters can be applied to refine the search if you have multiple sessions that need withdrawal.

Within the Session Report screen

1. Select the Filtericon

2. Select the Status of Processed from the drop-down
3. Select CWA & PEA arrangement types
4. Add in No. of Session Counts 0 to 0
5. Add in the Total Amount Charged as 0.00 to 0.00
6. Select Session reports which required withdrawal
7. Select Update Search

The Session report screen will update with the sessions that require withdrawal.

8. Use the Bulk Select button
9. Select Bulk Action
10. Select Withdraw from the drop-down menu

11. Select the Withdraw Reason
12. Add in the Reason for Late Withdrawal
13. Select Confirm Withdraw

Updated on: 18/07/2022