Articles on: Connect App

Connect APP/Kiosk Best Practices

This article will assist you with best practices for managing attendances for children at your Service using the Connect App for Educator mode and Kiosk mode for Families.

Overview

The Connect App for Educators has 2 different modes:

1. Educator Mode

This mode allows you to:

Sign children in/out/mark absent
Create head counts/activities
Create observations

To assist you with Educator Mode see: Help Page - Connect App Educator Processes Guides and Videos

2. Kiosk Mode

This mode allows:

Guardians and Nominees to sign children in/out/mark absent

To assist you with Kiosk (Family) Mode see: Signing your child in/out via the Services Kiosk

Commencement of the Day

If you have devices that are only Kiosk (Family) Mode at the beginning of the day:

Ensure Kiosk mode has been activated
The device has internet connection
The device is charged/charging
Any casual bookings have been added into Xap via the portal
Ready for family sign in

Have a paper copy of the sign in sheet just in case you have internet connectivity issues. see: Printing a Blank Attendance Sheet

Staff - Managing Absences

Mark children absent via Connect App if required or via the Xap portal

Managing Missed Sign-Ins

Used during:

Mid-morning room checks
Or ASC pick-up

Actions:

Check all children that are present have been signed in
Sign in any missed children (missed by Families)

Managing Missed Sign-outs

Used during:

Close of Service checks, check all children have been signed out
BSC drop-off sign children out of the Service

Actions:

Sign out any missed children (missed by families)

To assist you with these processes see: Signing Children in/out/absent via Connect or How to mark a child absent via Xap

Updated on: 15/02/2024

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