Articles on: FAQs

Help Page - COVID-19 - NSW Information

Help Page - COVID-19 - NSW Information


This article contains the links to the various Xap Guides to assist you with managing COVID-19 related processes for your Service within the Xap program.


On Friday 14th January the NSW Government held a Webinar to discuss the new changes for Managing COVID-19 within ECEC Services. Link to NSW Government Webinar recording



Sector updates page


COVID-19 Guidelines for ECEC Services

Testing positive to COVID-19 and managing COVID-19 safely at home page – NSW Health Website



NSW Factsheet – Guidance for Families

Management of COVID Positive cases in ECEC Services pdf


Letter for Parents


Covid-19 and Children FAQ’s

Information for people exposed to Covid-19 - NSW

Self-Isolation Guidelines - NSW

Getting tested for COVID-19 Factsheet - NSW


For more information:


  • Contact NSW Health
  • Contact your local Public Health Unit 1300 066 055.
  • View the map of NSW local health district External link to find your local health district.
  • Contact the NSW Department
  • Contact the NSW Department of Education's Information and Enquiries line on 1800 619 113 if you required further advice. The line is available Monday to Friday 9am to 5pm.


  • You can also email ecec.covidcase@det.nsw.edu.au if you would like to make contact about a COVID case outside of business hours. Ensure you include your service name and best contact number.


BASC - Voucher Program



Updated on: 20/02/2022

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