NSW OSHC's - Applying BASC Voucher Credits

This article will assist you with the process on applying credits to your Families accounts for the BASC Voucher Credit.

Overview

The NSW Government has created the BASC Voucher Program is an exciting initiative, which offers families a $500 voucher per child to support the cost of accessing BASC services.

Vouchers that you accept will be validated and reimbursed to your services by the NSW Government. The voucher is to be used to cover the cost of the parent gap fee under the Child Care Subsidy.

Recommended Service Processes

We recommend 4 processes to assist you with applying and tracking these credits.

1. Apply TAG's to the child/ren or Family
2. Create a custom Transaction Category eg. BASC Voucher Credit
3. When applying the Credits add in a description eg. Voucher number
4. Utilise the Financial reports to track total amount of BASC - Voucher Credits that have been applied. These reports include:

• Financial Transactions (by Transaction Date)
• Parent Gap Fee by Booking Date or by Parent GAP Fee by Weekending

Step 1: Applying TAG's

TAG's can be applied via the Families screen, on either:

• Families
• Guardians
• Children

Applying a TAG

1. Select the Families Screen from the left hand menu
2. Select the Family, Guardian or Children Tab on the top toolbar

3. If you are in multi-centre (Enterprise mode) select the Service you would like to manage
4. Select Search

Individually applying TAG's

1. Select the 3 dot menu for the child
2. Select Add/Edit Tag from the drop down menu

Bulk Add TAG

If you are applying the same TAG to multiple children:

1. Select their names on the left hand side
2. Select Bulk Action
3. Select Add Tag from the drop-down menu

4. Select + Add Tag

5. Type in the name of the TAG

6. Select Save

Step 2: Creating Transaction Categories

To allow you to easily apply and track credits to your Families to apply the Voucher , we recommend creating a new Transaction Category.

To create the Transaction Category:

1. Select Settings from the left hand menu
2. Select the Payment & Billing Setting icon

3. Select the Transaction Categories Heading
4. Select the **Green + **add button

5. Add in the name of the Transaction eg. BASC - Voucher Credit
6. Select the Payment Ledger Account
7. Select whether you would like these credits to be included in a Banking Deposit
8. Add in a Description of the transaction
9. A Default amount can be added or left blank if it will be different per Child
10. Tick the option of Transactions can be edited, reversed or deleted. To allow you to make corrections if required
11. Select the Service/s this credit will be available in
12. Select Save

Applying the Voucher Credit

The Credit can be applied to Families or Children via:

1. The Global Add button
2. The Payments & Billing Screen

To apply the Credit to the Accounts.

There are 2 ways you can apply the Credit, this is a Service decision.

1. Apply a once off $500.00 credit (per child) to the eligible Families Accounts/Children.

2. Apply individual Credits either Daily or Weekly onto the Family Account/Children to match the amount of the voucher to be used.

1. Select the Global + Add button

2. Select Once Off Payment

3. Select the Service name
4. Select the Account to apply the credit to
5. Select Fee/Other Payment
6. Select Add Payment
7. Select the Date to apply the Credit

8. Select the new transaction type eg. BASC - Voucher Credit
9. Add in the amount of the credit
10. Add in a reference number
11. Add in a further description (if required)
12. Select Save

Repeat the process for any other eligible Accounts.

Reports

To assist you with tracking these payments, you can find the Transactions on the below reports:

1. Financial Transactions Report
2. Financial Transactions by Months on Created Date
3. Transactions by Payment Method

Updated on: 15/03/2024