Articles on: FAQs

How to Check CCSS Entitlements for a Child/Family

To help you understand your family’s account balances for CCS (Child Care Subsidy) services, it’s important to know that these balances are often linked to CCS entitlements and any changes that may occur.

You may need to review a child’s CCS entitlements to:

Compare entitlements against statements, so families have accurate information about their fees and payments.
Manage Bookings to ensure they are withing the family’s hour subsidy eligibility.

By checking CCS entitlements regularly, services can better manage session planning and provide families with clear, up-to-date account details.

Note: CCS Entitlements can be viewed per Family and Child, or in bulk via the CCS Entitlements report. see: CCS Entitlements Report

Search on the Family
Within their Family Summary, select the Payments & Billing Tab.
You can view the entitlement details under the entitlement box, located on the right-hand side of the screen.

The Query option allows you to search on the child's entitlement as of a particular date.

Updated on: 14/12/2025

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