Articles on: Journey Module

How to Edit/Delete an Experience

How to Edit or Delete an Experience


Xap allows you to review, edit or delete an experience if you wish to remove or amend the record.


Edit an experience:


**Step 1: ** Select the journey module from the menu bar.



**Step 2: ** Go to the experiences tab and click the '...' option on the right-hand side of the experience that needs to be edited .

Select the edit option.



Step 3: In the review experience page, select edit.

From the drop down menu, select what needs to be edited, i.e., the general details or other details.



Step 4: Once the relevant changes are made, review the experience. You can either save the changes as a draft to revisit it later or you can publish the edited experience.




How to Delete an Experience


Step 1: In the experiences page, click the '...' option on the right-hand side of the experience that needs to be deleted.

Select the delete option.



Step 2: You can either select the confirm delete option or cancel to go back.



For more information, please browse through our support documents or alternatively contact our support team.





Updated on: 27/08/2020

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