Articles on: Booking, Attendance & Session reports

Withdrawing CCSS Session Reports

This article will assist you with managing withdrawing CCSS Session reports.

Overview

In some instances, you may need to withdraw a CCS session report.

This will only need to occur if for example you have deleted the entire week that was previously submitted to CCSS.

Note: If you have made adjustments to the submitted session eg. Adding/Removing Days, Editing Fees, etc. this will cause an auto-vary session that does not require withdrawing. See: Managing a Varied CCSS Attendance

Manually withdrawing a Session.

Please note it is generally not advised to withdraw a session report. Only do so if/when you have been advised to do so.

Select the Bookings & Attendances screen from the left-hand menu.

Select the Session Reports Tab on the top menu.

Use the search filters to search for the session reports you need to withdraw.

Select the 3 dot menu for the session to withdraw
Select Withdraw from the drop down menu.

Select the reason the sessions are being withdrawn.

Administrative error
Responding to 204C
Responding to parent dispute

Select Confirm Withdraw

Select YES to confirm the withdrawal.

For more information, please browse through our support documents or alternatively contact our support team.

Updated on: 22/05/2024

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