Web Portal for Guardians & Carers - Pay Now

This article will assist you with paying your Bill online for your Child Care Service.

Overview

Whether you are paying via Direct Debit payments, B-Pay or Direct to Centre, you can now pay your Bill or make a top-up payment via your Web Portal for Guardians and Carers.

Note: If you are unable to see this feature you will need to contact your Child Care Service, as they may not have enabled this feature.
If you would like to pay via the Smile APP see: Smile APP - Pay Now

Viewing the Pay Now Option

To view the pay now option, this can be located:

On your Dashboard



Making a Payment

Select the Dashboard screen on the left hand menu
Select the Pay Now button



If you are currently setup to pay by Direct Debit

The Payment Date will automatically default to today's date
Add in the amount of the payment you would like to make
Current Balance - Displays the current balance of your Account
Balance After - Displays the new balance after the payment has been made
Add in Description
Select to use your Existing Direct Debit Details
Note: You also have the option to add in new Bank or Credit Card details for this payment.
Select Save

The Service will be notified of your payment.


If you are currently not setup to pay by Direct Debit

The Payment Date will automatically default to today's date
Add in the amount of the payment you would like to make
Current Balance - Displays the current balance of your Account
Balance After - Displays the new balance after the payment has been made
Add in Description
Select to use your Existing Direct Debit Details
Note: You also have the option to add in new Bank or Credit Card details for this payment.
Select Save

The Service will be notified of your payment.

To assist you further with this process see the Guardian University Video: Web Portal - Pay Now
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