Articles on: Booking, Attendance & Session reports

Marking an Additional Absence

For the purposes of CCS and ACCS, additional absences can be claimed under special circumstances when a child has been absent over the allowed 42 days of absences for a specified reason such as illness where a medical certificate has been provided.

CCS and ACCS is payable for all additional absences and there is no limit on the number of additional absence days a recipient may claim, providing the absence days are taken for specified reasons and supporting documentation, where required, is provided.

Specified reasons Include:

illness (with a medical certificate), or another absence due to sickness of the child, a carer, carer's partner or sibling, supported by medical certificates,
temporary closure of a school or pupil-free days,
up to 28 days following a period of local emergency where the service is closed or the child is unable to travel to the service due to the emergency,
shared care arrangements due to a court order, parenting plan or parenting order, where a copy has been provided to the approved child care service,
the child is not immunised, the absence occurs during immunisation grace period and a medical practitioner certifies exposure to the infectious disease would pose a health risk to the child (see the no jab, no pay fact sheet for more information on immunisation requirements),
attendance at preschool.

Marking an Additional Absence

Select the Bookings & Attendances screen from the left hand menu.

Select the Attendances Screen from the top menu bar.

Search on the name of the Child
Select the required Status

Pending - Unmarked Attendance
Incomplete - Child has been Signed in but not Signed Out
Complete - Fully Marked Attendance

Select the Session From Date
Select the Session To End Date
Select Search

Note: The absences can also be applied via the Rolls Screen. The Attendances Screen allows you to refine your search to assist with marking, especially if the absence is for a prior date,

Select the Abs button

Select the Absence Reason
Tick Document(s) are provided to support the absence(s)
Upload the Attachment

Select Save

The Absence reason and any uploaded attachments will display.

Viewing an Absence Reason

You are able to view the Absence Reasons and any uploaded attachments in 2 places:

Via the Absent Attendances report

Via the Attendances screen

Note: You can also download the Attachment from this screen.

Via the Rolls Screen

Note: You can also download the Attachment from this screen.

Applying an Additional Absence reason to a prior Marked Absence

If you have now received an documentation to apply an Additional Absence reason for a child as they have now exceeded their Standard Absences. You can edit the prior marked session to apply the Additional Absence information.

For further information regarding Absences see: DESE - Absences from Child Care

To apply the Additional Absence reason:

Select the Bookings & Attendances screen from the left hand menu.

Select the Attendances Screen from the top menu bar.

Search on the name of the Child
Select the Complete Status

Complete - Fully Marked Attendance

Select the Session From Date
Select the Session To End Date
Select Search

Select the 3 dot menu icon
Select Edit from the drop-down

Select the Absence Reason
Tick Document(s) are provided to support the absence(s)
Upload the Attachment
Select Save

Note: If you are updating an absence session, which has already been submitted to CCSS you will need to remember to resubmit the applicable session report for any rebates to be corrected. To assist you further with this see: Managing a Varied CCSS Attendance

For more information, please browse our support documents or alternatively contact our support team.

Updated on: 23/05/2022

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