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Payment Transactions Overview Report

Payment Transactions Overview Report



When would I use this report?


The Payment Transactions Overview Report provides a comprehensive view of the Payments and Scheduled Payments screens.


This report will assist you to track, analyse, and manage financial transactions, including charges, payments, fees, and surcharges across different accounts, centres, and time periods.


How do I use the information on the report?


All reports are available via the Xap Analytics screen. For full details on managing and filtering reports via Xap Analytics see: Xap Analytics screen overview.


Section 1: Summary


Heading

Description

Count

Total payments for selected period

Total Amount

Total amount of payments.

Total Transaction Fee ($)

Total amount of transactions fees charged.

Total of Transaction Surcharge ($)

Total amount of transaction surcharge fees charged.


Section 2: Important Columns to Note


Heading

Description

Description

Description of Payment e.g Invoice, Online Payment etc.

Amount

Amount of the payment

Transaction Fee

Transaction fee charged by Paychoice (not visible in Xap)

Pass on Transaction Fee

Displays N if the transaction fee is not passed onto Families, or Y if it is passed on.

Transaction Surcharge

Transaction surcharge fee charged by Paychoice (not visible in Xap)

Pass on Credit Card surcharge

Displays N if the transaction fee is not passed onto Families, or Y if it is passed on for Credit cards.

Status

Status of payment in Xap e.g. failed, processing, feclined etc.

Category

Payment Category type e.g. Direct Debit, Online Debit

Debit From

Displays the method of the payment e.g. Visa, Bank account

Reason

Failed/Declined reason eg. No bank/card details found, Insufficient Funds etc.



Section 3: Legend


Heading

Description

Blue

CC/Bank Payments still processing with Paychoice.

Orange

CC/Bank Payments pending on being uploaded to Paychoice (still within Scheduled Payments screen)

Red

Statuses Other Than Approved, Processing, Active,  and Pending


Updated on: 14/06/2026

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