Articles on: Reports

CCSS Pending Payments Report

This help document will demonstrate how to view, filter and download your service's CCSS pending payments report.

All reports are available via the Xap Analytics screen. For full details on managing and filtering reports via Xap Analytics see: Xap Analytics screen overview.

Within the CCS report heading - select the CCS Pending Payments report.

The report will allow you to view your service's pending payments and other relevant information.

Filtering and downloading the report

Step 1: To refine the details listed, click on the grid icon on the right side of the page.

Step 2: To refine the report, click on the funnel icon.

** Step 3: ** You will then be able to view the current refinements showing. Click on the section you wish to refine and edit the selection. Once complete, click apply.

** Step 4: ** Click on the circular arrow icon to reset the results or the icon of the rectangle with the arrow to export.

Removing columns from the report

** Step 1: ** If you wish to remove a column while viewing the report, click on the list option at the right-hand side of the screen. Uncheck the sections you would like to remove.

Number of records per page and refreshing the page

** Step 1: ** You can also choose how many records you would like to view in a page.

** Step 2: ** Click on the circle icon if you wish to refresh the page.

For more information, please browse through our support documents or alternatively contact our support team.

Updated on: 23/09/2025

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