FAQ - New Xap Customers

We have attached a few guides below in relation to Frequently Asked Questions from services who have also recently gone live on the Xap software.
Please bookmark these guides to assist you as you navigate along your new journey.

CCS Session Reports and Enrolments:

How To Submit CCS Session Reports
Identifying CCSS Sessions that have CCSS errors that need to be resolved
Session Report FAQ
Bookings & Attendance - Enrolments Screen
How to Update/View a CCSS Enrolment Status

Bookings and Attendances

How To Mark A Child Absent
Clearing a Marked Attendance in Xap

Family invoice

How To Read a Family's Invoice

Updated on: 06/12/2023