CCS Enrolments - Manually Querying Entitlements

This article will assist you with querying CCSS entitlements for children at your Service.

Overview

CCSS Entitlements are automatically queried daily at 7:30pm AEDT.

However you can manually query entitlement details for a child.

Querying the Entitlements

To query the CCSS Entitlements:

1. Select the Family screen from the left hand menu
2. Search on the name of the child/family
3. Select Search
4. Select the name of the Family

5. Select the Payments & Billing Tab

6. Select the Pink Q to query the Entitlement details

7. Select the Query Date
8. Select Query CCSS

The new entitlements will display on the screen.

Updated on: 14/07/2021