How to Update/Refresh an Enrolment Status

An Enrolment Status can update if a centre manually enters in new information such as a CRN, if the guardian confirms the enrolment via MyGov, or if an enrolment ceases automatically. To refresh an Enrolment Status, follow the instructions below.

Step 1: Click on Families



Step 2: Click on the child's name



Step 3: Select Enrolments



Step 4: Find the enrolment you wish to view the status for and click on the 3 dot menu. Select Query CCS.



Step 5: Click Query CCSS.



Step 6: View the most recent status update.



For more information, please explore our range of help documents. Alternatively, call Xap on 1300 543 792.
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