Help Page - Managing Payment Processes Guides & Videos

This article contains all the links to the University links for Guides and Videos to assist you with managing your Payment information for your Service.

Videos

Payments & Billing Overview
How to use the search filter function (Payments & Billing)
How to manage payment & billing profile
Accounts Screen Overview
Payments Screen Overview
How to View/Download a Statement
How to Email a Statement
How to add a charge
How to record a once off payment
How To Direct Debit A Bond Payment Online
How to refund a Bond/Pay off Fees using the Bond
How to complete a once-off debit online (using credit card or bank account)
How to add a Miscellaneous Charge
How to read a family invoice
How to transfer balance from one account to another
How to add a term based billing

Guides

Payments & Billing Overview
How to use the search filter function (Payments & Billing)
How to manage payment & billing profile
Accounts Screen Overview
Payments Screen Overview
Misc.Charges Screen Overview
How to View/Download a Statement
How to read a Families Statement
How to Email a Statement
How to add a charge
How to Refund a payment
How to record a once off payment
How to record a bond payment
How To Direct Debit A Bond Payment Online
How to refund a Bond/Pay off Fees using the Bond
How to complete a once-off debit online (using credit card or bank account)
How to add a Miscellaneous Charge
Invoice Page Overview
How to read a family invoice
How to transfer balance from one account to another
How to add a term based billing
Deleting Incorrect Payments
Deleting an Incorrect Misc Charge

For further information regarding Payments and Billing settings see: Help Guide - Payments & Billing Settings

Updated on: 08/06/2021