Help Page - Families Guides and Videos

This article contains all the links to the University links for Guides and Videos to assist you with managing Bookings for your Service.

Videos

Family Summary Screen Overview

How to use search/filter function

How to add a new family

How to add a new guardian to the family

How to add an emergency contact/nominee to the family

How to add a child to an existing family

How to change a family name

How to change the guardian permissions in the family

Payments & Billing Overview

How to View/Download a Statement

How to Email a Statement

How to add a bond Payment

How to view/edit a bond payment

How to refund a bond or pay off fees using bond amount

Bookings Overview

How to add bookings? - In the Family Account

How to Edit an individual's Existing Bookings (individual and in bulk) - Families Screen

Changing Guardian & Nominee Statuses

Re-send Kiosk PIN's in Bulk

Guides

Family Summary Screen Overview

Archiving a Guardian or Nominee

Adding a new family

Adding a new guardian to the family

Adding an emergency contact/nominee to the family

Adding a child to an existing family

How to use search/filter function

How to change a family name

How to change the guardian permissions in the family

Child Profile Screen Overview

Changing Guardian or Nominee Statuses

Payments & Billing Overview

Health Care Cards

How to View/Download a Statement

How to Email a Statement

How to add a bond Payment

How to view/edit a bond payment

How to refund a bond or pay off fees using bond amount

How to set up a recurring bond payment

Bookings Overview

How to add bookings? - In the Family Account

How to Edit an individual's Existing Bookings (individual and in bulk) - Families Screen

How to cease care for a child at your Service

Re-send Kiosk PIN in Bulk

Re-send Guardian Login details in bulk

Invoices - How to regenerate

Family Account Activation Report

Updated on: 23/08/2021