• Release Notes - 10 September 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 10 September 2025 Type: Feature Release Release Information New Features Targeted towards Sessional Kindergarten customers and their use cases, users can now import leads based on a set template. This is slice one of the feature and an upcoming release will allow users to convert leads straiFew readers

• Release Notes - 3 July 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 3 July 2025 Type: Xap Smile Mobile Release Release Information Resolved Issues Resolved an issue where Guardians are unable to cancel casual bookings on the Android app for eligible future dates, despite the same options being available on Web and iOS platforms. Corrected a scenario where after cancelling a booking, the cancel booking view was not refreshed. Thank you all for all the suggestions andFew readers

• Release Notes - 18 June 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 18 June 2025 Type: Feature Release Release Information Resolved Issues 2025–2026 financial year CCS hourly rates update CCS hourly rates have been updated in the system to reflect the 2025–2026 financial year values. These updated rates will be used for all future CCS calculations. Automatic vacancy and fees sFew readers

• Release Notes - 16 June 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 16 June 2025 Type: Mobile Release (Connect App) Release Information Resolved Issues Resolved multiple issues affecting activity post failures and freezes Fixed an issue where activity posts would freeze, particularly on iPad devices, when no media was attached. Posting now works smoothly with or without media.Few readers

• Release Notes - 11 June 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 11 June 2025 Type: Feature Release Release Information Resolved Issues Next button not visible in mobile browsers during observation flow Resolved an issue where the Next button was not displayed when accessing observations via mobile browsers. This prevented users from progressing through the workflow. The issueFew readers

• Release Notes - 4 June 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 4 June 2025 Type: Feature Release Release Information Resolved Issues Waitlist declaration progress corrected when re-declaration is triggered Resolved an issue where the declaration progress status was incorrectly marked as complete when re-declaration was triggered. The system now accurately resets the progress bFew readers

• Release Notes - 28 May 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 28 May 2025 Type: Feature Release Release Information Resolved Issues Issues with child selection in Observations and Activities Resolved an issue where users experienced difficulty selecting children when creating observations or activities. Enhancements ensure that child selections are retained and paginated corrFew readers

• Release Notes - 29 May 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 29 May 2025 Type: Mobile Release (Smile App) Release Information Resolved Issues Accidental retry of dishonoured Pay Now payments prevented Resolved an issue where users could unintentionally retry a failed Pay Now transaction. The system now minimises users making repeated payments where the initial transaction fFew readers

• Release Notes - 22 May 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 22 May 2025 Type: Feature Release Release Information Resolved Issues Journey learning items optimised for performance Resolved an issue affecting the visibility and loading of learning categories, experiences, and outcomes in the Journeys module. This change improves performance and reliability when managing largeFew readers

• Release Notes - 14 May 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 14 May 2025 Type: Hotfix Release Release Information Resolved Issues Invoice display issues on iOS devices Resolved an issue where families accessing invoices from iOS email links were unable to scroll or view beyond the first page. Invoices now display correctly across mobile browsers, with a consistent experiencFew readers

• Release Notes - 30 April 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 30 April 2025 Type: Hotfix Release Release Information Resolved Issues Fixed issue submitting mixed recurring and casual booking patterns Resolved an issue where enrolment submissions containing both recurring and casual patterns were not processed correctly. The system now includes previously submitted patterns whFew readers

• Release Notes - 2 April 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 2 April 2025 Type: Feature Release Release Information Improvements The QLD Kindy Payment Settlement process now honours the child cancelation flags on the Acquittal and will back date adjustments in relevant periods. Thank you all for all the suggestions and feedback. We are always happy to hear from you. For anyFew readers

• Release Notes - 4 March 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 4 March 2025 Type: Feature release Improvements Issues Resolved Spelling and Grammar improved in the Tour Booking email. Resolved a number of scenarios where the percentage complete total could be incorrect on the waitlist/enrolment formFew readers

• Release Notes - 6 February 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 6 February 2025 Type: Feature release Issues Resolved Resolved an issue where Pending Enrolment percentage completion could be incorrect even though previous sections were completed. Resolved an issue where the Declaration section of the enrolment form could be completed, but the percentage completed not updated. ThaFew readers

• Release Notes - 16 January 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 16 January 2025 Type: Hotfix Release Information Improvements Updated the system to handle the 2025 Sessional Term Start and End Dates. Issues Resolved Corrected an issue preventing the settling of kindy payments in previous years. Thank you all for all the suggestions and feedback. We are always happy to hFew readers

• Release notes - 15 January 2025

  Xap Release Notes This document contains the release notes for Xap. Date: 28 January 2025 Type: Feature release Features Enhanced the QLD Kindy Implementation to cater for 2025 changes. Per changes required by QLD Education, the system will no longer take into account Paid to Individual CCS entitlements when calculating QLD Kindy amounts. Improvements Improved the performance ofFew readers

• Release Notes - 20 November 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 20 November 2024 Type: Feature release This release allows users with an Organisation Administrator Role to set the User Access Period for all other roles within the Organisation. This Access Period defines how far back a user can adjust historical infoFew readers

• Release Notes - 28 August 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 28 August 2024 Type: Feature release Improvements Entitlement List Improvements: Order the entitlement list by Child Name and CcssEnrolmentId Retain the previous child/ccs enrolment selection when the user resets, searches or queries entitlements Plans, Resources and Learning Category List Optimisation ResoFew readers

• Release Notes - 21 August 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 21 August 2024 Type: Feature release Features In this release we have made the following improvements: The Kindy Payments Scheduler that runs the day before Invoicing will now adjust Kindy Payments based on the Session Report Subsidy iFew readers

• Release Notes - 8 August 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 8 August 2024 Type: Feature release Improvements Corrected an issue where removing a guardian from a family meant that they were unable to be added back. Corrected an issue where soft deleted children were coming up on the Emergency Contact List. Resolved an issue where any child is soft deleted their medical inFew readers

• Release Notes - 17 July 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 17 July 2024 Type: Feature release Features Based on customer feedback, we have added a new Number Pad Keyboard for iPads when in Kiosk mode. Improvements Improved the Enrolments Scheduler logic to avoid submitting enrolmFew readers

• Release Notes - 21 June 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 21st June 2024 Type: Feature release Features Users can now add new Children to Submitted Forecasts.Few readers

• Release notes - 28 May 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 28th May 2024 Type: Feature release Release Information Issues Resolved Corrected a validation and users can now enter landlines into CCSS Personnel phone field. Resolved an issue where saving a disabled email template would enable the email template. When using the bulk sign in/out option, users can now selectFew readers

• Release Notes - 13 May 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 13th May 2024 Type: Feature release Release Information Features QLD Kindy Acquittals for 2024 are now available for QLD Customers. Improvements Improved messaging for users when closing a room or adding a custom room schedule. Added performance enhancements to the Edit Nominee process. Improved messaginFew readers

• Release Notes - 5 March 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 5 March 2024 Type: Connect App Release Information Connect App Based on customer feedback, when opening the app for the first time, users will now land on the main menu page, not the Families Dashboard. Updating the Families Dashboard to display Xap Analytics Dashboard.Few readers

• Release Notes - 13 February 2024

  Xap Release Notes This document contains the release notes for Xap. Date: 13 February 2024 Type: Feature release Connect App Smile App Release Information Improvements Forecast ResultsFew readers

• Release Notes - 24 January 2024 (Mobile Applications)

  Xap Release Notes This document contains the release notes for Xap. Date: 24 January 2024 Type: Connect App Smile App Release Information Connect App Resolved an issue where Kiosk Mode was logged out when minimising the app or locking the screen. The timer will now continue to count down and log out when timed out. Corrected an issue where users were unable to share a report PDF froFew readers

• Release Notes - 13 December 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 13 December 2023 Type: Feature release Connect App Smile App Release Information Features Xap Analytics (Beta) has been released. This is part of Phase 1 (Like for Like) of our project to enhance the reporting experience in Xap. Phase 1 is focFew readers

• Release Notes - 19 October 2023 (Smile App)

  Xap Release Notes This document contains the release notes for Xap. Date: 19 October 2023 Type: Smile App Release Release Information Resolved numerous application crashes Resolved a scenario where file attachment (PDF) cannot be viewed on Xap Smile App. Resolved a scenario where users were unable to confirm places with a pending waitlist enrolment. Resolved a scenario where the app diFew readers

• Release Notes - 20 September 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 20 September 2023 Type: Feature release Release Information Issues Resolved Resolved a number of scenarios where formalising an enrolment would not complete correctly. Corrected an issue with the Utilisation reports where the Utilisation column was not exported as numeric.Few readers

• Release Notes - 6 September 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 6 September 2023 Type: Feature release Release Information Issues Resolved Resolved a number of scenarios relating to an Access Revoked error that some users experienced. Resolved a scenarios where users of some large organisations using SSO would receive an error URL too Large when logging in wiFew readers

• Release Notes - 30 August 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 30 August 2023 Type: Feature release Release Information Issues Resolved Create Support Ticket option from the UI was sending support tickets using the customer 'From' email address. Unverified emails were being blocked by the email provider resulting in lost tickets. All support tickets logged via tFew readers

• Release Notes - 17 August 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 17 August 2023 Type: Feature release Connect App Smile App Release Information Improvements 2024 Public Holidays are being added based on the published holiday date - https://www.fairwork.gov.au/employment-conditions/public-holidays/2024-public-holidays Improvement to Scheduled Transactions – Users can noFew readers

• Release Notes - 10 August 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 10 August 2023 Type: Feature release Release Information Improvements Bookings Dashboard Improvements Bookings dashboard look and feel has been improved Added functionality with the Attendance listing screen. Family Overview Dashboard will be moved to Snowflake. Guardian Listing Improvements BalancFew readers

• Release Notes - 20 July 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 20 July 2023 Type: Feature release Release Information Improvements NSW Fee Relief ReportFew readers

• Release Notes - 29 June 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 29 June 2023 Type: Feature release Release Information Features Query Forecast/Result ImprovementsFew readers

• Release Notes - 19 June 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 20 June 2023 Type: Feature release Release Information Features QLD Kindy Copy Child DetailsFew readers

• Release Notes - 23 June 2023 (Connect App)

  Xap Release Notes This document contains the release notes for the Xap Connect App. Date: 23 June 2023 Type: Minor Release Release Information Improvements Resolved an issue for multi child families, where siblings were not visible, nor able to be signed into the Connect AppFew readers

• Release Notes 25 May 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 25 May 2023 Type: Feature release Release Information Features QLD Kindy ResultsFew readers

• Release Notes 27 April 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 27 April 2023 Type: Feature release Release Information Features QLD Kindy ForecastsFew readers

• Release Notes 20 April 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 20 April 2023 Type: Feature release Release Information Features QLD Kindy AcquittalsFew readers

• Release Notes April 2023 (Connect App)

  Xap Release Notes This document contains the release notes for Xap. Date: April 2023 Type: Feature Release Release Information Improvements Improved the Kiosk logic around which sessions to show when there are no current running sessions for a child and the sessionFew readers

• Release Notes: Feature Release - March 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 16 March 2023 Type: Feature release Release Information Features QLD Kindy ChangesFew readers

• Release Notes: Feature Release - February 2023

  Xap Release Notes This document contains the release notes for Xap. Date: February 2023 Type: Feature release Release Information Features Introducing Room Closures and Daily Scheduled Capacities!Few readers

• Release Notes: 9 February 2023

  Xap Release Notes This document contains the release notes for Xap. Date: 9 February 2023 Type: Minor Release Release Information Improvements Enhanced Security across all platforms API Pagination EnforcemFew readers

• Release Notes: Feature Release - December 2022

  Xap Release Notes This document contains the release notes for Xap. Date: December 2022 Type: Feature release Release Information Features Introduced a Vacancy check when Guardians create casual bookings.Few readers

• Release Notes: Feature Release - November 2022

  Xap Release Notes This document contains the release notes for Xap. Date: November 2022 Type: Feature release Release Information Features Multi-Payment SchedulesFew readers

• Release Notes 13 October 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 13 October 2022 Type: Minor release Release Information Features We have introduced a much requested New Starters Report 2023 Public Holidays have been added so that users can plan aFew readers

• Release Notes 21 September 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 21 September 2022 Type: Reports release Release Information Improvements Enrolment Pattern Vs Booking Report Child EFew readers

• Release Notes 3 September 2022 (Connect App)

  Xap Release Notes This document contains the release notes for Xap. Date: 3 September 2022 Type: Connect App release Release Information Improvements Kiosk Mode - Display sessions based on a time window not dateFew readers

• Release Notes 19 August 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 19 August 2022 Type: Feature Release (Xap Portal and Connect App) Release Information Features New and Improved Single Sign-on (SSO)Few readers

• Release Notes 9 March 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 9 March 2022 Type: Feature Release (Xap Portal and Smile App) Release Information Features Introducing our new Kindy Subsidy feature. Xap is proud to present our Kindy Subsidy functionality. This is designed to helFew readers

• Release Notes 11 May 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 11 May 2022 Type: Feature Release (Xap Portal) Release Information Features Introduced a new Session Subsidies Screen to assist users with answering CCS related questions.Few readers

• Release Notes 18 June 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 18 June 2022 Type: Hotfix Release Information Improvements Introduced purposeful scaling, enhancing performance capabilities. Improved the performance of the Query Enrolment Notice scheduler Issues Resolved Resolved a number of issues relating to Enrolment CRN and DOB mismatch with CCSS. Thank you alFew readers

• Release Notes 13 April 2022 (Connect App)

  Xap Release Notes This document contains the release notes for Xap. Date: 13 April 2022 Type: Connect App release Release Information Improvements Introduced the ability to create group posts for Activities via the Connect App. IFew readers

• Release Notes 13 April 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 13 April 2022 Type: Hotfix Release Information Improvements Changed the behaviour of the system in regards to Enrolments in the following ways: The system will no longer remove the existing child/guardian first name or last name if any of this field is empty in the query enrolment response from CCSS. The systeFew readers

• Release Notes 2 June 2022 (Connect App)

  Xap Release Notes This document contains the release notes for Xap. Date: 2 June 2022 Type: Connect App release Release Information Improvements Introducing Medication Requests & Incident Records - for the Xap Connect AppFew readers

• Release Notes 31 March 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 31 March 2022 Type: Hotfix Release Information Issues Resolved Resolved an issue where the incorrect email template was sent in certain scenarios. Thank you all for all the suggestions and feedback. We are always happy to hear from you. For any queries or suggestions please contact us via support@xap.com.auFew readers

• Release Notes 11 February 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 11 February 2022 Type: Hotfix Release Information Issues Resolved Corrected a scenario where the system reverted CCS charges even after the CCS Payment was settled. Resolved a scenario where Centre level email templates were not being used when an email was generated by the centre. Corrected an issue where theFew readers

• Release Notes 28 January 2022

  Xap Release Notes This document contains the release notes for Xap. Date: 28 January 2022 Type: Hotfix Release Information Improvements CCS Payments can now be filtered based on their settlement status. Issues Resolved Resolved an issue where the Reason forFew readers

• Release Notes 15 December 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 15 December 2021 Type: Feature Release Release Information Features Users can now define custom aged debtor periods for reporting purposes. Improvements When creating an ACCS Certificate or Determination, the system will now allow the user to override the response from CCSS and create either a CeFew readers

• Release Notes 12 November 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 12 November 2021 Type: Hot Fix Release Information Improvements Introduced numerous performance improvements. Renamed Bus List heading to Bus & Excursions List Updated reports to include missing enrolment and custom field information. Lead source has been added to the Lead CRM export file. TFew readers

• Release Notes 20 October 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 20 October 2021 Type: Feature Release Release Information Features Xap is proud to introduce our latest feature - Medication and Incident Reports!.Few readers

• Release Notes 8 October 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 8 October 2021 Type: Hotfix Release Information Issues Resolved Resolved an issue where Guardian with trying to log into Xap and Storypark Manage portals would receive an Invalid Organisation Details error. Resolved an issue where the system updated the child details and guardian details in all the records wFew readers

• Release Notes 1 October 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 1 October 2021 Type: Hotfix Release Information Improvements Optimized the invoice generation process by processing charge records and audit records associated with these charge records in separate queues. Optimized invoice generation process by including a link to the invoice in the invoice email to the pareFew readers

• Release Notes 26 September 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 26 September 2021 Type: Hotfix Release Information Improvements Optimised query performance in the Finance service. Issues Resolved Resolved an error when downloading the attendance sheet from start date 27/09/2021. This only impacted users on Melbourne, Canberra & Sydney time zones - Timeofday componentFew readers

• Release Notes 18 September 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 18 September 2021 Type: Hotfix Release Information Improvements Improved monitoring of system schedulers. Improved performance of the login process for large organisations. Issues Resolved Resolved an error where users would be prompted for a username and password when viewing the dashboard screen. ReFew readers

• Release Notes 13 September 2021 (Connect App)

  Xap Release Notes This document contains the release notes for Xap. Date: 13 September 2021 Type: Feature Release Release Information Improvements Released a number of improvements to the kiosk, halving the number of calls from the device. Thank you all for all thFew readers

• Release Notes 1 September 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 1 September 2021 Type: Hotfix Release Information Issues Resolved Resolved an issue where system was incorrectly estimating previous weeks where it required a re-estimation. Corrected an issue where system incorrectly settled the CCS payments when multiple negative and positive ccs payments were received for theFew readers

• Release Notes 28 August 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 28 August 2021 Type: Hotfix Release Information Improvements Improved performance in a number of API's. Improved performance when updating the status of emails sent from the system. Refactored code and improved the performance of the API's used by the Kiosk. Improved the archive session process when dealingFew readers

• Release Notes 15 August 2021 (Connect and Smile Apps)

  Xap Release Notes This document contains the release notes for Xap. Date: 15 August 2021 Type: Feature Release Release Information Features The Pay Now option is now available in the Smile App!Few readers

• Release Notes 10 August 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 10 August 2021 Type: Hotfix Release Information Improvements A new API was implemented to improve the performance when Guardians are signing in on the kiosk. Thank you all for all the suggestions and feedback.Few readers

• Release Notes 3 August 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 3 August 2021 Type: Hotfix Release Information Improvements Optimized the user authentication process for the report database to cater users with access to large number of centres. Optimized performance in family and guardian listing screens. Optimized performance in Bookings, Attendance and Session report lFew readers

• Release Notes 29 July 2021

  Xap Release Notes This document contains the release notes for Xap. Date: 29 July 2021 Type: Hotfix Release Information Improvements Made the following changed to improve system performance: Centre images will be no longer be displayed in the access level dropdown. Logout button will now be on the page header. Some API calls will now be cached. Issues Resolved The system was noFew readers

• Release Notes 23 December 2020

  Release Notes 23 December 2020 Release Type: Feature Release Release Information Release Date: 23/12/2020 This document contains the release notes for Xap New Features Rolls Screen and Reports We are excited to introduce our new Roll Screen. This new view in the Bookings and Attendances screen will show you a weekly summary of attendance in your service. (https://storage.crisp.chFew readers

• Release Notes 9 December 2020

  Release Notes 9 December 2020 Release Information Release Date: 9/12/2020 This document contains the release notes for Xap. New Features Prior Period Adjustments A new feature was introduced that calculates CCS Fees and Bookings adjustments for periods prior to starting with Xap. This allows users to apply a balance adjustment if required. Please read our Prior Period Adjustments (/enFew readers

• Release Notes 22 Nov 2020

  Xap Release Notes 22 Nov 2020 Release Information Release Date: 20/11/2020 This document contains the release notes for Xap. This release contains some minor improvements and addresses some issues raised by services. Highlights New Features / Improvements on Web Portal • Weekly Occupancy PDF report under Bookings Bulk Action • Added a new report Weekly Occupancy by Centre under Booking Reports • Removed the live chat function in all Xap Environments. • Removing MandatFew readers